Last updated: 26 August 2026

This Privacy Policy describes how NIDWELLA (“we”, “us”, or “our”), a brand operated by Lova & Co Holding LLC, collects, uses, and shares your personal information when you visit or make a purchase from https://www.nidwella.com (the “Site”). Lova & Co Holding LLC is the data controller responsible for your personal data under the UK GDPR and the Data Protection Act 2018.

Information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we collect information about the individual web pages you view, what websites or search terms referred you, and how you interact with the Site. We call this “Device Information”.

When you make a purchase or attempt to make a purchase, we collect: your name, billing and shipping address, email address, phone number, and payment details (processed securely by our payment provider — we do not store full card numbers). We call this “Order Information”.

How we use your information

• Fulfil orders (process payment, arrange shipping, provide invoices/confirmations)
• Communicate with you about your order
• Screen orders for potential risk or fraud
• Where you have consented, send you marketing about our products

We use Device Information to help screen for potential risk and fraud, and to improve and optimise our Site.

Lawful bases for processing

We rely on: performance of a contract (to fulfil your order), legitimate interests (to run and improve our business and prevent fraud), legal obligation (to keep records), and consent (for marketing emails and non-essential cookies, which you can withdraw at any time).

Sharing your information

We share your personal information with third parties who help us provide the services above, including our e-commerce platform (Shopify), payment processors, shipping and fulfilment partners, and email/marketing tools (e.g. Klaviyo). These providers process data on our behalf under contract. We may also share information to comply with applicable laws, respond to a lawful request, or protect our rights.

International transfers

Some of our providers, and our operating company, are located outside the UK (including the United States). Where personal data is transferred internationally, we rely on appropriate safeguards such as UK adequacy regulations or the International Data Transfer Agreement (IDTA)/EU Standard Contractual Clauses.

Data retention

We retain your Order Information for our records unless and until you ask us to delete it, and for as long as required to meet legal, accounting, or reporting obligations.

Your rights

Under UK GDPR you have the right to access, correct, update, or request deletion of your personal data, to object to or restrict processing, and to data portability. To exercise these rights, contact us at nidwella@gmail.com. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Marketing

You can opt out of marketing emails at any time via the unsubscribe link in any email, or by contacting us at nidwella@gmail.com.

Cookies

We use cookies to operate the Site, remember your cart, and (with your consent) for analytics and advertising. You can control non-essential cookies via our cookie banner or your browser settings.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact

For questions about this policy or to make a request, email nidwella@gmail.com or write to Lova & Co Holding LLC, 30 N Gould St, Sheridan, WY 82801, USA.